When cold becomes the weak link and stability becomes the new standard
An international health & beauty organization ran into a problem during winter transportation within the GDP ambient range (15°C-25°C): despite the use of EPP boxes, internal temperatures during cold distribution trips in northern Europe dropped too quickly toward the lower limit.
Coolpack was asked to help think of a solution that:
- Reliable performance under winter conditions
- Easily incorporated into existing logistics
- is scalable for multiple countries and hubs
The insidious side of ambient distribution
In pharmaceutical logistics, controlled ambient (15°C-25°C)) in winter is rarely about overheating. Instead, the real risk is unwanted cooling. Exactly that happened to a leading international retailer with thousands of stores in multiple markets.
During winter distribution trips through northern Europe, the outside temperature dropped to 0°C-7°C. As a result, the internal temperature in the EPP boxes dropped too quickly toward the lower end of the GDP bandwidth.
(GDP includes rules for safe and controlled storage and distribution of medicines, ensuring quality and traceability at all times).
That led to:
- uncertainty about product quality
- additional temperature controls
- operational disruptions
- Risk of comments or fines during inspections (fines can reach €150,000 per article violated)
In addition, there was no knowledge of how to safely and consistently warm up proprietary heat elements. Required warm-up times prior to use, maximum temperature limits and workflows were unknown: a GDP risk in itself.
The question behind the question
During the initial contact, it quickly became apparent that the company needed more than just a well-functioning PCM element. There was also a need for insight:
- maximum heating temperature (safe to 35°C)
- warm-up time of a pallet (±1000 kg PCM)
- the effect of mass on heating times
- the proper warming agents (thermal blanket, warming chamber, oven)
- optimal configuration (number of plates to be used per box)
- validation data from a certified testing facility
- temperature loggers for internal approval and customer proof load
In short:
Coolpack was asked to help think about one central question: How do you create a stable, controlled supply chain without changing logistics?
The solution: passive conditioning with Coolpack PCM +22°C
Coolpack proposed a solution that perfectly matched the existing process: a controlled, validated and scalable system that fully meets GDP requirements.
- EPP box with intermediate panel. – For clean and safe separation between PCM and product, fully GDP compliant.
- ½ gastronorm PCM trays filled with PCM +22°C – The phase transition at +22°C prevents cooling in a natural, energy -efficient manner.
Customization for your unique challenge
Choose solutions that fully meet your needs. At Coolpack, we’re ready with innovative and reliable products for conditioned transport. Together we will be happy to discuss what works for you. Discover what’s possible. Click below for more information.
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Why PCM +22°C works
With decreasing temperatures, the PCM solidifies. That solidification process takes energy. Energy extracted from the environment inside the box. This keeps the internal temperature around 22°C for long periods of time.
Where an ordinary gel pack simply allows cold to pass through, PCM actively inhibits temperature drop thanks to its phase transition.
Validation that counts
In collaboration with the customer, the configured solution was tested by the University of Wageningen. The validation included:
- thermal performance of PCM +22°C under winter conditions
- influence of EPP–insulation
- reproducible results under different winter conditions
- An official report with test results
Coolpack provided additional advice and calculation examples on:
- safe warm-up procedures (max. +35°C). Warm-up times and processes are customized and determined on a case-by-case basis
- custom calculations for warm-up times
If required, Coolpack can think along with you about suitable temperature loggers to make the result measurable in order to approve a GDP-compliant change control internally.
Performance
The validated results showed that the EPP + PCM +22°C combination provides long-term stability:
- 0°C outdoors: 31 hours of protection against unwanted cooling
- +7°C outdoors: 48 hours stable temperature within GDP range
Ample margin to guarantee all winter routes, even in case of delays.

Tested by Wageningen University & Research based on a customer-specific configuration. Results may vary depending on boundary conditions (such as outdoor temperature, preparation element before use).
Security with controlled distribution
The retailer now has:
✔ Stable, reproducible temperature control
✔ Demonstrated GDP compliance within ambient temperature transport
✔ Fewer internal investigations and deviation reports
✔ Peace of mind and security during winter conditions
✔ One scalable, reusable and simple solution for all markets and hubs
Coolpack proved itself not only as a supplier, but also as a practical knowledge partnerthinking, clear advice and solutions that fit seamlessly both technically and operationally.
Coolpack enables temperature security; even during winter transportation.
With validated PCM technology, robust isolation and customization guidance, together we build a stable ambient supply chain.
Looking for solutions for a controlled winter chain?
Do you work with medication, OTC products or temperature-sensitive health products in the GDP ambient zone (15°C-25°C)?
Our PCM solutions offer:
- 31 to 48 hours of validated stability
- robust EPP insulation
- scalability for large distribution networks
- support in validation and warm-up processes
Coolpack makes temperature assurance easy, even in your winter logistics.
Sustainability Coolpack and CSR
At Coolpack, we are aware of our responsibility to contribute to society. Both in terms of sustainability and society as a social body.
We weigh the interests of the customer, the environment and society, as well as ourselves as an organization, in all business decisions. In this way, we achieve balanced business operations and together ensure an ever better world.
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Contact
- +31 (0)33 457 19 82
- info@coolpack.nl
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Industrieweg 11b
1566 JN Assendelft
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